The Blog
Digital Leadership

Digital Leadership

2nd Jul 2018

CIO

Taken from our Ascot CIO Event, October 12th 2017

Manish Patel, Enterprise Director, Juniper Networks

Ahmed Omran, Senior Consulting Systems Engineer Architect, Juniper Networks

Digital Transformation- It’s all about data

90% of data has been created in the last two years with the introduction of AI, Machine Learning, the IoT and Blockchain. However, with more technology comes more responsibility with the need for storage and GDPR.

Data’s Perilous Journey

  • Generate it
  • Collect it
  • Validate it
  • Store it
  • Act on it
  • Contextual Intelligence
  • Business Decision

The rise of the Multi-Cloud mix

  • The need to automate data handling cannot be bound by enterprise.
  • That data will exist in a true ‘multi-cloud’ environment, no one size fits all.
  • Edge computing – latency
  • Multi cloud – anywhere apps
  • Variables at play
  • Underpinned by a high performance, automated, Open and secure network infrastructure

Drive the right business outcomes- cost, revenue, compliance

Shaping outcomes in the digital era

  • CIO & IT
  • CDO
  • Lines of Business

I.T. will become the business and the business will become I.T.  

CEO’s Expectations for the CIO Vary

Q: What are the CEO's top three priorities for you/your IT department in the coming year?

  • Help reach specific goal for corporate revenue growth (Heads of IT- 32%, Line of business (LOB)- 32%)
  • Upgrade IT and data security to avoid cyber attack (Heads of IT- 32%, LOB- 28%)
  • Simplify IT (Heads of IT- 31%, LOB- 17%)
  • Lead a product innovation effort (Heads of IT- 28%, LOB- 18%)
  • Reduce IT spending (Heads of IT- 22%, LOB- 17%)
  • Enable new plan for customer acquisition & retention (Heads of IT- 21%, LOB- 20%)
  • Enable global expansion (Heads of IT- 19%, LOB- 9%)
  • Not Sure (Heads of IT- 3%, LOB- 22%)

Source- State of the CIO, January 2017

The customer experience: extend, enhance, evolve

  • Customer- spend 53 hours online per week
  • E-Commerce sales worldwide- $4 Trillion between 2016 and 2020

“AUDI’s share of sales from information technology software and software based services for ‘automobility’ should account for half of total sales (2014: €54 billion) by 2020.”
Rupert Stadler, CEO Audi

The aspiration gap- Just keeping the lights on is not enough

Buzzwords within the gap

  • Digital Transformation
  • Blockchain
  • Security Threats
  • Agility
  • Adaptable
  • Operational silos
  • System Logs
  • Automation
  • Innovation
  • Scalable
  • Secure
  • AI
  • Performance
  • Big Data
  • Open
  • Machine Learning
  • Command Line
  • Static
  • Trouble tickets
  • High performance

80%- spent on Innovation

20% spent on keeping the lights on

The four networking essentials

  • High Performance
  • Open
  • Secure
  • Automated

The business value of network transformation

24% more than doubled IT staff efficiency

86% reduction in downtime compared with legacy solutions.
€1.47m of financial benefits per 10,000 users per annum
Average payback period of 8.6 months.

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