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TUI Group White Paper

TUI Group White Paper


TUI Group

Paul Harlington is the Group Procurement Director for TUI, the world’s number one tourism business, and also a Fellow of CIPS. In this talk, he speaks about how we can engage and empower procurement- specifically how we need to constantly (and consistently) engage with our teams, often amid high pressure environments where savings and project delivery are sometimes the only (perceived) goal. He also speaks about some of the common pitfalls to avoid in executing such a strategy.


Paul talks at length about the TUI Staff Engagement Survey and their decision to focus on five key areas of engagement:

  1. Engagement & Communication

  2. Efficiency 

  3. Strategy & Goals

  4. Ideas and Innovation

  5. Development of Career


From there, learn about Paul's personal experiences with implementing new processes and changing company engagement for the better.


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