RingCentral is a market-leading business communications and collaboration provider.
RingCentral’s cloud-based platform combines internal and external communications tools such as telephony, video conferencing, messaging and customer engagement in a single integrated system, making processes much more efficient. RingCentral also integrates with a wealth of business applications such as CRM, project management and online storage tools, to help people get things done quicker and easier.
The plaudits tell you all you need to know. For example, for the past five years RingCentral has been named a Gartner Magic Quadrant Leader for UCaaS worldwide. RingCentral was also named the #1 cloud communications provider worldwide in both revenue and subscriber seats by Synergy Research in 2017 and ranked #1 in IHS Markit UCaaS Scorecard for the second year running.
How it happens:
RingCentral’s cloud-based technology was built specifically to deliver carrier-grade reliability for business communications. The distributed, redundant network routes calls dynamically, while redundant data centres and production environments ensure continuity. The company relentlessly focusses on delivering quality of service with smart call routing and 24/7 monitoring of quality metrics across all modes of communications.
Over 350,000 businesses worldwide use the RingCentral platform. Those names include: Ladbrokes Coral, Brinker International, Fulham FC, Pharmacy2U, Arco, Triumph Motorcycles, BMJ, Box, Optimum Credit, New Relic, Yellow Fin, Orange, The Salvation Army and IT Link.
Louise Newbury-Smith - UK Enterprise Regional Vice President
2019 CRN Women in Channel A Lister, Louise Newbury-Smith, is the Regional Vice President for the UK Enterprise team at RingCentral and has held the role since January 2019. Prior to that Louise has held director roles for big players including BT and Daisy Group. Louise’s roles at RingCentral, BT and Daisy have always involved directly managing people in a variety of remote roles from technical, operational to sales focussed. Supporting and being connected to the team are at the forefront of her approach, and she believes this has a direct impact on how well customers are looked after.
Pascal Coignet - Senior Manager SolutionsEgineering Manager
Pascal Coignet manages the EMEA Solutions Engineering team for RingCentral. In this role, he's responsible for driving a group of passionate engineers to deliver outstanding customer experiences. Having spent more than 10 years in various technical roles, Pascal believes Solutions Engineering is crucial to ensuring customer requirements are captured, scored and demonstrated. Pascal is an advocate of creating an agile working environment, optimising knowledge and employing foresight. In his day-to-day duties, Pascal strives to deliver the highest level of quality and experience for colleagues and customers.
A Guide to Remote Working With RingCentral
Work From Home With The No.1 Business Solution
RingCentral Office Overview
RingCentral Roundtable With CIO Water Cooler TV
Sponsor Type: Digital Boardroom
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