The leading European Enterprise Service Management (ESM) platform – we help companies improve service quality and efficiently manage costs. The Serviceware platform includes a portfolio of software solutions, which can be integrated or used independently of each other. We have over 800 Customers currently and are incredibly proud of our Net Promoter Score of 85, testament to our commitment to ‘not stop until our Customers are satisfied’. Our experienced team is available throughout the transition process from consulting on service strategy to implementing the platform.

For CIOs and CFOs, large-scale migration to cloud systems combined with heavy investments in new tech spending has altered tech budgets in recent years, making traditional accounting and reporting using spreadsheets inefficient and error-prone. Serviceware Financial is one of our software solutions, which offers a new approach to the financial management of IT and shared services to optimise and automate all processes throughout the service cycle from planning to reporting. A recent Forrester Total Economic Impact Study into our solution found that implementation could save a massive €33million over 3 years, based on an IT budget of €1billion, providing a great opportunity to re-invest into transformation projects.

Serviceware Financial Management

Useful Links:-

Overview of Serviceware
General Overview of Serviceware Financial
Forrester Study of Serviceware Financial (Feb 2020)
Upcoming Webinars
Case Studies

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Sponsor Type: Engagement Partner

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